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Shipping & delivery Policy

Herbolistique.cy

 

Where We Ship

At this time, we ship only within Cyprus. We do not currently ship internationally. This page will be updated if that changes.

Shipping Time and Cost

  • Standard shipping: 2 business days for delivery. Cost: [FREE / €X].
  • Priority shipping: same-day or next-business-day delivery (subject to order cut-off time and destination area). Cost: starting at €[X].

These timeframes reflect standard domestic courier service levels currently available in Cyprus. Once you have a confirmed shipping partner and contract, update these figures with your actual committed timeframes.

What Counts as a Business Day?

A business day is Monday to Friday, excluding public holidays in Cyprus.

Order Processing

Under normal conditions, all orders are processed within 48 hours (excluding weekends and public holidays) after we receive your payment. You will receive an email notification once your order has shipped.

You will also receive an email confirmation with your order details as soon as your order is successfully placed. If you don't receive it, please check your spam folder or contact us for confirmation.

Changes to Your Order

If you need to change or cancel your order, please contact our customer care team as soon as possible at office@herbolistique.cy once your order has shipped, we are no longer able to make changes to it. This does not affect your right of withdrawal once you receive the order (see our Refund and Return Policy).

Delivery Estimates

Delivery to more remote areas of the island may take slightly longer than delivery to major towns. Delivery times may also be affected by circumstances beyond our control, such as strikes, extreme weather, or public health emergencies.

Need Help?

Contact us at office@herbolistique.cy for any question about your shipment.

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